Your users shouldn't be your monitoring system. NOVA keeps an eye on your SAP systems day and night, warns your team the moment something starts going wrong, and explains each problem in plain language — before your users ever feel it.
Works with SAP ECC, S/4HANA and SAP HANA — with nothing installed on your SAP systems.
In most companies, SAP issues are discovered only after someone complains — an order won't save, a report hangs, a job didn't run. By then, the business has already been hit. The SAP Basis team (the people who keep SAP running) then spends hours digging for the cause.
Issues show up only after users are already affected.
Server, database and SAP information sit in different tools.
Engineers read through logs and traces by hand for every incident.
Traditional monitoring tools need an “agent” installed and patched on every system.
Daily health checks take experts away from improvement work.
Working out what went wrong delays every fix.
The result: longer outages, more effort, and a Basis team stuck firefighting instead of improving.
NOVA is an SAP monitoring tool built by Nordia. It checks the health of your SAP systems around the clock, sends an alert to the right engineer the moment a limit is crossed, and attaches an AI explanation so every response starts with answers — not a log search.
NOVA reads health data through SAP's own standard connections (API / BAPI). No monitoring agent to deploy, patch or maintain.
You set the limits (for example, disk 90% full). NOVA alerts your on-call engineer by Email and Microsoft Teams as soon as one is crossed.
NOVA's AI Assistant explains the problem in simple words, points to the likely cause and suggests what to check first.
An on-call SAP Basis engineer always reviews and fixes the issue. AI-assisted, engineer-approved.
Think of SAP as the engine that runs your business — finance, purchasing, sales, stock and payroll all depend on it. SAP Basis is the team and the technology that keep that engine healthy: servers, databases, memory, disk space, background jobs and SAP services.
SAP Basis monitoring means checking all of these parts continuously, so small warning signs are caught before they turn into outages. A disk that is slowly filling up, a background job that is running late, or a database that is under strain are all early signals. Spotted in time, each is a quick fix. Missed, each can stop users from working.
Traditionally, this monitoring is either done by hand through daily health checks, or through tools that need extra software installed on every SAP system. NOVA replaces both with automated, agentless monitoring and an AI assistant that turns raw alerts into clear next steps.
| Without NOVA | With NOVA |
|---|---|
| Users report the problem first | Your team is alerted before users notice |
| Server, database and SAP data in separate tools | One view of your whole SAP landscape |
| Monitoring agents installed and patched on every system | Nothing installed on SAP — data collected via API / BAPI |
| Engineers search logs by hand to find the cause | AI explains the issue and suggests what to check first |
| Daily manual health checks | Automated checks against limits you set |
| Alerts sit in a console until someone looks | Alerts go straight to the on-call engineer by Email and Teams |
The HANA data volume on your production system crosses 90%. NOVA alerts the on-call engineer immediately, and the AI Assistant points to log growth and an old backup file as likely causes. The engineer clears space before the system slows down — and no user ever notices.
A nightly job that feeds morning reports hasn't finished on time. NOVA flags it as delayed, so the team can investigate before business users open empty reports at 9 a.m.
NOVA detects that a key SAP service is no longer available and notifies the team with full context. The first response starts with a diagnosis instead of a search.
During month-end closing, load rises sharply. NOVA tracks CPU and memory against your thresholds, giving your team early warning to act before performance drops.
NOVA collects SAP health data through API / BAPI, day and night.
When a value crosses your limit, an alert is raised instantly.
The on-call engineer gets the alert by Email and Teams, with full context.
NOVA AI describes the issue and suggests the first checks.
The Basis engineer verifies the cause and takes action.
The fix is applied, and NOVA re-checks system health.
Continuous monitoring + smart analysis + human expertise — 24/7.
Here's a real-world example of how NOVA helps:
Note: The AI suggests; your engineer decides. Final action always stays with your Basis team.
| What NOVA checks | Why it matters |
|---|---|
| CPU | Spots servers working too hard before they slow SAP down |
| Memory | Warns when systems are running short of memory |
| Filesystem (disk space) | Catches full disks before they stop the system |
| SAP availability | Confirms SAP is up and reachable |
| SAP services | Checks that key SAP processes are running |
| Database | Tracks the health of SAP HANA and other databases |
| Background jobs | Flags jobs that are delayed or failed |
All limits are fully configurable.
Catch problems before users feel the impact.
Engineers start with a diagnosis, not a log search.
Automated health checks free skilled people for improvement work.
No agents to deploy, patch or maintain across your systems.
Less downtime, fewer complaints, smoother operations.
who want to stop firefighting and start preventing.
who need stable SAP systems and fewer outages.
including those moving to S/4HANA.
who need 24/7 coverage without adding headcount.
NOVA is built and supported by Nordia Infotech, an SAP services company based in Coimbatore, India. That means you don't just get software — you get a team that understands SAP Basis work from the inside.
NOVA is made specifically for SAP landscapes, not adapted from a generic IT tool.
AI speeds up diagnosis, but experienced Basis engineers validate every action.
Monitoring and on-call support run 24/7, including nights, weekends and holidays.
Because NOVA is agentless, there is no software rollout across your SAP systems.
Thresholds, alerts and coverage can be adjusted as your SAP landscape changes.
NOVA (Next-Gen Operations & Visibility Assistant) is an SAP monitoring tool from Nordia. It watches your SAP systems 24/7, alerts your team early and explains each alert using AI.
It means no extra software is installed on your SAP systems. NOVA collects data through SAP's own standard interfaces (API / BAPI), so there is nothing to deploy, patch or maintain.
SAP ECC, SAP S/4HANA, SAP HANA and other databases, plus the operating system and infrastructure underneath.
By Email and Microsoft Teams, sent to the on-call Basis engineer with the alert details and AI analysis attached.
No. The AI explains the issue and recommends checks. Your Basis engineer always confirms the cause and takes the final action.
Yes. Every threshold — CPU, memory, disk, database, jobs and more — is configurable to suit your landscape.
Yes. NOVA monitors around the clock, backed by on-call SAP Basis engineers.
No. NOVA connects through standard SAP interfaces that already exist in your system. There is no agent to install and no change to how your users work.
Common examples include disks filling up, high CPU or memory use, SAP services going down, database issues and background jobs that are delayed or failed.
Many traditional tools need agents on every system and leave engineers to read raw logs. NOVA is agentless, sends alerts straight to the right person, and adds an AI explanation with recommended checks to every alert.
Yes. NOVA supports both SAP ECC and S/4HANA, so you can keep a close eye on system health before, during and after your move.
Book a live demo. Nordia will walk you through monitoring, alerting and the AI Assistant using scenarios from your own SAP landscape.
Get a live walkthrough of monitoring, alerting and the AI Assistant — using scenarios from your own SAP systems.